• Franca Faccioli, Public communication and digital media: the perspective of public engagement.
• Laura Solito, Sergio Splendore, Introduzione.
• Gea Ducci, «Work in progress» in the connected Public Administration: the role of communication structures in social media management and polyfunctional windows 3.0.
• Mariaeugenia Parito, Reporting the EU: European Institutions and National News Media.
• Alessandro Lovari, Public Sector Communicators behind the timeline: the social media challenge between new professional competences and old resistances to change.
• Letizia Materassi, Intermediate Actors and Disintermediation Practices. New Technologies and Social Media Use in Tuscan Municipalities.
• Stefano Sepe, Erica Sirgiovanni, Political and institutional communication. Some ideas for a interpretative model.
• Silvia Pezzoli, Communication in the Tuscan municipalities. Some professional biographies to read the outcomes of Law 150.
• Colin Porlezza, From Open Journalism to Open Government? Data Journalism's Role for Transparency and Participation.
• Francesca Comunello, Simone Mulargia, Lorenza Parisi, «Don't look at me, I can't hear you». Exploring sense-giving processes related to the childhood vaccine controversy among Italian Facebook users.

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