Vincenza Capone Giovanna Petrillo

Construction and Validation of the Nurse's Communication Perceived Self-Efficacy Scale

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In two studies we constructed and validated the Nurse's Communication Perceived Self-Efficacy Scale, designed to assess nurses' beliefs about their capability to successfully manage problematic situations related to communication with patient. The 22-items scale was administrated to 179 hospital nurses (Study 1). An Exploratory Factor Analysis revealed, after deleting 12 items, a three-factors solution (Emphatic listening, Visual contact, Control of own negative emotions). In Study 2, the 10-items scale was administered to 840 nurses. Exploratory and Confirmatory Factor Analyses supported the same 3-factors solution that showed good psychometric properties and was invariant for gender.


  • communication self-efficacy
  • social perception and cognition
  • developmental scales & schedules
  • hospital nurse
  • nurse-patient communication


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