Giovanna Bianco, Stefano Toderi

Reciprocity expectations into relationship between person and organization: The psychological contract

  • Abstract

Informations and abstract

Keywords: Psychological contract, literature review, norm of reciprocity, psychological contract breach and violation, psychological contract development.

A critical review of national and international theoretical as well as empirical work on psychological contract is presented. We have developed the issues around the following topics: nature and definition of the construct; processes of construction and development of psychological contracts; evaluation of breach and violation; methodological and measurement matters. The analysis emphasizes some important theoretical and methodological issues that are still under debate: discriminant validity of the three types of psychological contract; consistency between definition and operationalization of contract, breach and violation; measures of fulfillment. In the conclusions, guidelines for future research are suggested, emphasizing the necessity to conduct longitudinal studies that consider both contractual agents.

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